The first to make a note of is this:
When a player commits to the program they are in fact paying for a spot in the program and not for the individual sessions themselves.
It is up to them whether they use this spot or not.
Having said this we want players to improve and to do this players need to do as many sessions as possible. So we are keen to get players to the sessions they have missed and always try to find a way for players to do catch ups for missed sessions, as long as the viability of the program isn't compromised.
Preferred Catch-up option 1
Preferred Catch-up option 2
This is only available if your child cannot use the holiday special deal to catch up missed sessions.